Dallas Area, TX - USA
P&A Leadership Summit has seen numerous notable speakers participate as leaders at our annual event. Each year brings it's own set of skilled, knowledgeable and inspirational VIP's. Browse through the list of past speakers to get a feel for who the advisory board is able to bring to the schedule each year at PALS.
Core Professional Purpose: Building companies that people LOVE to work at, that people and companies LOVE to do business with, and that make a healthy profit for their owners/investors.
Cindy has held various entrepreneurial and career roles, ranging from startup technical design and development to leading an organization through significant growth and acquisition and even C-level leadership at a Fortune 500 company as the Chief Marketing Officer at American Express Global Business Travel.
Cindy got her start in the F&I world back in the mid 1990’s as she helped architect and develop our industry’s first internet integrations directly into a TPA administration system, enabling real-time online product rating, lookups, and cancellation quotes directly from administrative systems to an end user. She was instrumental in developing and launching StoneEagle F&I’s Metrics solution, which is currently supporting 5500 dealerships across the country. During this time, she had the privilege of leading the StoneEagle.com team for almost 15 years.
After a 10-year stint in the business travel technology sector, Cindy is back home in the Automotive industry and serves as the Chief Executive Officer of StoneEagle F&I, after its creation from the merger of StoneEagle Inc. and F&I Admin in February of 2019.
Cindy has a passion for starting and scaling up businesses, customer service, building partnerships, and challenging the status quo through innovative thinking and strategic execution.
Jason loves cars. So why not work in the greatest industry in the country: Automotive! Jason has over 12 years of auto experience between Dealertrack and Cox Automotive. Since 2005, Jason has helped drive the company’s growth from a credit application portal to an enabler of sales and F&I dealership workflow. Jason is responsible for product operations, partner relations and market analytics for VinSolutions and Dealertrack’s F&I solutions. Jason started his career in 1997 at Miller Shandwick Technologies, a leading public relations firm, where he worked with industry leaders such as Compaq and Dun and Bradstreet.
Matthew V. Bartle is a partner with the Kansas City law firm of Bartle & Marcus LLC, where he represents F&I clients in arbitration and litigation all over the country. Bartle was a state senator for eight years, where he chaired the Senate Judiciary Committee, and was in the House of Representatives for four years. He earned his B.A. degree, magna cum laude, from the University of Missouri, and his J.D. degree, cum laude, from Northwestern University, where he was an editor on the law review. Bartle was a clerk for a judge on the United States Court of Appeals for the Fifth Circuit.
Like you, Walter Bond knows what it's like to be discounted by everyone around you. To run up against challenges that feel insurmountable. And to have moments where challenges were winning. But then Walter recognized a single truth that changed everything: Peak Performers have no excuses for failure; only reasons for success. After several stellar high-school seasons, Walters earned a scholarship on the University of Minnesota basketball team. As an average college player who was overlooked by the NBA, Walter tapped into a peak performance mindset, changed his work ethic and found himself as a Professional NBA Basketball Player for the Dallas Mavericks. Now retired from the NBA, Walter Bond shares stories, lessons, and the type of motivation that sparks the superstars to success, moves the middle players into action, and excites your attendees to come back for more. When Walter is on the platform you will have the knowledge and skills needed to take the proven path away from the pack and into the peak performer’s spotlight.
Make your goals a reality. Motivate your team with powerful content from a power speaker.
Jardon Bouska joined Safe-Guard in early 2014 as Chief Operating Officer. Jardon is responsible for leading Safe-Guard’s day to day operations including call center operations, claims administration, contract processing, and supply chain management. With over 25 years of experience, he has worked in strategic management, business development and daily operations on both the corporate and entrepreneurial side. Prior to joining Safe-Guard, Jardon was the Division President for Biller Solutions at FISERV, which offers electronic billing and payment technologies for many Fortune 500 companies including Verizon, AT&T, Nissan, Bank of America, Allstate and Wal-Mart.
As Managing Director of Provider Exchange Network (PEN), Carl Ciaramitaro built up and innovated the aftermarket product technology market by spearheading revolutionary product changes, enabling millions of electronic transactions per year. Carl joined PEN’s parent company, Open Dealer Exchange in its infancy in 2010. Open Dealer Exchange is focused on minimizing and streamlining the automotive Finance & Insurance workflow.
Before becoming an industry expert in Aftermarket product technology, Carl attained early leadership success in the Healthcare Information Technology field. Carl holds a Bachelor’s degree in Business Administration from Central Michigan University and an MBA from Oakland University.
Gina Cocking is a managing director and Partner at Colonnade Securities, a boutique investment banking firm that specializes in mergers and acquisition and capital raising advisory services for clients in business services and financial services. She leads the firm’s efforts in advising automotive business services companies. She is the lead writer on numerous whitepapers, including multiple publications on the automotive F&I industry.
Cocking’s career has included not only investment banking, but also executive leadership roles in business and financial services companies. She began her career in investment banking at Kidder Peabody, was an analyst at Madison Dearborn Partners, a private equity firm, and an associate at J.P. Morgan & Co. She was a vice president at Colonnade from 1999 to 2003 and left to gain operating experience as the chief financial officer of Cobalt Finance, a specialty finance company and Healthcare Laundry Systems, a private-equity backed company for which she oversaw the successful sale to a strategic acquirer. Cocking served as the line of business CFO for Consumer Banking and Lending at Discover Financial Services which included its $29 billion bank, $3.5 billion personal loan business.
She received her BA in Economics with Honors and MBA from the University of Chicago. Additionally, Cocking holds the Series 24, 28, 79, and 99 securities licenses.
Jonah Cole is the Product Owner for Dealer Inspire’s Online Shopper. Jonah is responsible for the constant evolution of the Digital Retailing products. Jonah has been working in the Automotive Industry since 2010, serving in many different roles including marketing coordination, strategic accounts management, product management and product ownership.
Prior to working in the Automotive Industry, Jonah was the director of training for a national emergency alarm company where he built the training department from the ground up. Early in his career, Jonah spent time working with at-risk youth in a therapeutic setting. He serves as a Special Olympics young athletes coach, and co-founded Southern Berkshire C.A.R.E. a family support group out of Great Barrington, MA. Jonah has spoken alongside Google at Automotive News and other industry events, educating dealers on various topics from Digital Advertising, Reputation Management, and more.
Motivational speaker George Dans is fired up with passion and drive to help everyone he meets develop themselves to success. George speaks to companies who are looking for real world training solutions, backed with the motivational training to implement what they learn. George has studied human improvement for over 25 years and has read thousands of books on the subject. A published author himself, George has written many articles and books on what it takes to succeed in this market. He is a master of humor and powerful storytelling, bringing unparalleled energy and principals to every audience he speaks for.
George had the privilege of serving our country as a ‘Fire Fighter’ and was honored as the ‘Academy Chief’ at the 62nd basic fire academy in Orange County, California. He has the ability to generate contagious energy, which results from his own rich life experiences.
John Davenport joined Safe-Guard in 2007 as Chief Actuary and led the pricing and reserving functions for nine years, serving as a liaison between national accounts and underwriters. In 2016 he became VP of Operations and currently leads Ops Technology and Analysis, Sales Support Analytics, Vendor Management, Underwriting, and Business Processing. He is an Associate of the Society of Actuaries and a Member of the American Academy of Actuaries with 15 years of experience in analytics and data mining. Before joining Safe-Guard, John was a Health Actuarial Consultant with Hewitt Associates in Atlanta, servicing multiple Fortune 500 clients. Prior to that he was an Analyst at CarMax in Richmond, VA specializing in auction inventory strategy. John holds a B.S. in Economics from Duke University.
Dave Duncan is part of the founding team of Safe-Guard. He brings to the company over three decades of F&I experience at both the dealership level and in the automotive protection products arena. Duncan has direct responsibility with the company’s sales, marketing and business development efforts. Instrumental in growing the OEM and National Account business for Safe-Guard, he manages the deployment of turn-key programs for F&I business units. Prior to joining the Safe-Guard team in 1992, Duncan was President and CEO of Diversified Automotive Group, a national general agency, and held numerous management positions in automotive retail.
James S. Ganther is the President of Mosaic Compliance Services, a lawyer-created company that provides legal compliance services on behalf of retail dealerships.
He is a member of the National Association of Dealer Counsel, and has been honored as a member of F&I Management and Technology Magazine’s “Who’s Who in F&I.” He is a frequent author and speaker on compliance topics.
Greg Goebel is the President of DealerStrong and the author of “The Complete Guide to Special Finance.” He’s the previous CEO of Auto Dealer Monthly and is a regular contributor to Auto Dealer Monthly magazine, addressing the needs of the Special Finance community.
Goebel has extensive experience in the subprime sector. His dealerships first began utilizing Special Finance in 1990 and delivered over 11,000 subprime deals. His retail background also includes owning Buick, Pontiac, GMC and Hyundai franchises, and independent dealerships. This included one dealership dedicated solely to the Buy-Here Pay-Here market segment. He also owned and operated multiple stand alone automotive service facilities.
Goebel continues to train dealers, vendors, and companies in special finance. He moderates a 20 group for NCM Associates and consults and coaches auto dealers that want to strengthen their operations and accelerate their growth. His insights and attention to market trends in the automotive space make him a reliable resource for many industry publications and a recognized dealer expert witness.
Gerry has over three decades of automotive sales, and management experience. He began his automotive career as a sales consultant at Fitzgerald Hicks Dodge in Salem, NH where his father was the general manager. Soon after, Gerry and his father opened Gould Auto Sales as an independent pre-owned dealership in Lawrence, MA which they later sold. After the sale, Gerry was hired at Ira Oldsmobile-Toyota in Danvers, MA as a sales consultant where he swiftly moved through the ranks of virtually all front-end management positions.
In 1996 Gerry joined the team of David Lewis & Associates where he dedicated his knowledge and experience to training others. Following a successful tenure with David Lewis & Associates he relocated to Florida in 2002 where he held the position of Florida's Regional F&I Director for AutoNation the nation's largest automotive retailer until 2009 when he accepted the position of Director of Training for United Development Systems, a well-established general agent focused on F&I performance and development. Through the years Gerry has spoken at and held numerous workshops for groups and conferences related to automotive front-end operations. He has also crafted several Sales, Sales and F&I Management training programs and published numerous articles in industry journals.
Arden Hetland is President and Chief Executive Officer (CEO) of American Financial & Automotive Services, Inc. and American Financial Warranty Corporation. The American Financial companies provide comprehensive F&I development, first class administrative services, and a full portfolio of F&I products to maximize dealership profits. The Automotive Training Academy (ATA), a division of American Financial, complements these offerings by preparing automotive professionals for the demands of the industry. Recognized for having the highest standards of integrity and ethics, American Financial has received multiple Dealers’ Choice Awards and other industry awards.
Hetland began his automotive career after graduating from North Dakota State University. He held multiple positions in the retail automotive business, and later continued his career with World Service Life. During his eight years at World Service Life, he was promoted to Vice President and Director of the Auto Services Group and then to Senior Vice President of Credit Insurance Services. He also won various distinguish sales awards during his tenure at World Service Life. Through a merger in 1986, Hetland proceeded to become the Vice President of Insurance Marketing for American National Insurance Company, the third largest insurance company in the country.
In 1992, Hetland incorporated American Financial & Automotive Services, Inc. Since then, he has led the company to be an industry leader, receiving multiple endorsements from state and metro dealer associations.
Roger brings 25+ years of executive-level automotive marketing, sales, and business development experience to F&I Express. As Senior Vice President of Sales and Marketing, Roger spearheads ongoing efforts rolling out F&I Express to thousands of dealerships across the United States.
Previously he served as Vice President of Sales for AutoTrader.com, where he directed a team of over 600 sales personnel and was instrumental in growing the online car-shopping powerhouse’s revenues from $170 million to over $700 million. Prior to AutoTrader.com, Roger was President and CEO of a major, Internet-based finance lead partner of LendingTree.com and E-LOAN. He also served as National Sales Manager at Reynolds and Reynolds, directing over 175 sales and service professionals and the company’s OEM relationships.
Gen. Honoré has 37 years of decorated military leadership—including the crucial role in managing New Orleans’ relief efforts post Hurricane Katrina.
Prior to his command of Joint Task Force-Katrina – leading the Department of Defense response to Hurricanes Katrina and Rita in Alabama, Mississippi, and Louisiana – General Honoré served in a variety of command and staff positions which focused on Defense Support to Civil Authorities and Homeland Defense.
As Vice Director for Operations, J-3, The Joint Staff, Washington, D.C., and, as the Commander, Standing Joint Force Headquarters-Homeland Security, United States Northern Command, General Honoré’s focus was Defense Support to Civil Authorities and Homeland Defense.
General Honoré also planned and supported the United States military response to the devastating flooding which swept Venezuela 1999 and Mozambique in 2000. As Vice Director for Operations, he led the Defense Department’s planning and preparation for the anticipated Y2K Millennium anomaly. As Commander of SJFHQ-HLS under NORTHCOM direction, he planned and oversaw the military response to the Space Shuttle Columbia Tragedy and the DC Sniper Shootings. Additionally, General Honoré participated in three TOPOFF (Top Officials) exercises as well as the United Endeavor series of Homeland Defense exercises.
Richard Irvine retired from PwC Bermuda in June of 2018 and has been retained as a senior advisor to the Firm.
Rick had been the Tax Leader of PwC Bermuda and PwC’s Caribbean Region International Tax Services team which is based in Bermuda and the Cayman Islands since establishing the practice in 2001. The International Tax Services team is a team of tax specialists providing US tax consulting and compliance services to the Firm’s insurance, international investment funds, and multinational clients.
Prior to joining PwC, Rick spent 16 years with another Big 4 accounting firm where he practiced in a variety of tax technical areas. Rick has spent the majority of his career advising offshore financial services structures and their owners/stakeholders.
Rick is a thought leader and regular speaker at leading captive insurance industry conferences including RIMS, CICA, SFI, TEI, BIMA, CIMA and IBC, sharing his expertise on today’s tax issues, and focusing on captive insurance developments.
Rick is a Certified Public Accountant and continues to be licensed to practice public accounting in both Florida and Bermuda where he is a Member of both the Florida Institute of Public Accountants and the Chartered Professional Accountants of Bermuda.
Guy Koenig serves as the President of Automotive Financial Group and its subsidiaries including CareGard Warranty Services, Inc., a leading F&I products administrator and obligor located in suburban Dallas, Texas. The company provides a full suite of auto related products to agents and dealers, including a full suite of reinsurance solutions. Koenig previously served in a variety of executive roles with AmTrust and AMT Warranty Corporation including most recently as the Chief Strategic Officer where he oversaw all strategy, new product innovation, implementation, and reinsurance activities for all warranty divisions. He has almost 20 years’ experience with insurance and extended warranties holding roles in business development, account management, compliance and operations. Koenig has a B.S.B.A. in Corporate Finance and a Juris Doctorate from Drake University and remains licensed to practice law in Iowa.
David L. Marcus is a partner with the Kansas City law firm of Bartle & Marcus LLC, where he practices in the areas of commercial litigation, class action, accounting malpractice and F&I disputes. He earned his B.S. degree, magna cum laude, from Arizona State University and his J.D. degree, cum laude, from the University of Minnesota. Marcus is admitted to practice in Missouri, Kansas, the United States District Court for the Western District of Missouri and the United States District Court for the District of Kansas. He is a member of the American Bar Association, the Missouri Association of Trial Attorneys and the Kansas City Metropolitan Bar Association.
Stephen K. McDaniel focuses his legal practice on the areas of service contract, warranty, motor vehicle ancillary product, health care, and insurance industries. As a former Certified Public Accountant, Stephen has the unique ability to understand his client’s business and finances in order to more effectively represent the client’s interests. Stephen assists companies with structuring their business operations to ensure compliance with existing law and securing registrations or licensure where required. This includes helping administrators and providers of service contract and ancillary product offerings build their programs from the ground up, including formation, contract drafting, and national licensure. Stephen also assists finance companies with the development and implementation of processes to review F&I products to ensure compliance with state and federal law prior to the finance companies buying those products.
Stephen serves as the Assistant Executive Director and Assistant General Counsel to the Service Contract Industry Council (“SCIC”), a national trade association representing the interests of the service contract industry. Stephen oversees SCIC’s efforts to enact and monitor legislative, regulatory and administrative activity throughout the United States, and lobbies both state and federal legislators and regulators regarding various service contract and related issues. He also sits on the Advisory Council for the California Department of Consumer Affairs Bureau of Electronic and Appliance Repair, Home Furnishings, and Thermal Insulation.
Ken Overly brings more than 20 years of operational experience to his role as the vice president of operations at EFG Companies. With an always observing eye and big-picture mindset, Ken’s implementation of quality measures within EFG’s claims group exceeds industry standards. In 2014, Ken led his team to be certified as a Center of Excellence by Benchmark Portal. This recognition is one of the most prestigious awards in the customer service and support industry. Under Ken’s direction, every call is stringently tracked for quality control and speed of process. Most recently, Ken served as the Vice President of IT Infrastructure at TMX Finance. His strengths include operational execution, strategic planning, and professional development and management capabilities. Ken describes himself as a strategist with a history of creating vision, building structure and delivering results.
Chip Perry is president and chief executive officer of TrueCar, Inc. In his role, Perry is responsible for TrueCar's strategic direction, product vision and operations in the company’s Santa Monica headquarters and San Francisco and Austin, Texas, offices. Perry also manages TrueCar’s relationships with key external stakeholders, including dealers, dealer associations, automakers, consumers, regulators, affinity partners and investors.
Perry joined TrueCar after serving as president and CEO of RentPath LLC, parent company of ApartmentGuide.com and Rent.com. Previously, Perry led AutoTrader.com in 1997, serving as its CEO from the company’s inception until 2013. While there he guided AutoTrader’s evolution from a one-person startup into the world’s largest online automotive marketplace, with $1.5 billion in annual revenue, 20,000 dealer customers, 16 million monthly unique visitors and 3,500 employees. Under his guidance, AutoTrader.com also created an array of transformative digital solutions that have helped thousands of dealers expand their presence online.
Prior to starting AutoTrader.com, Chip was a vice president of new business development at the Los Angeles Times. In the early 1990s he led the team that launched TimesLink, one of the nation’s first major newspaper online services. It was this experience that gave him the insight that digitally powered automotive classified advertising on the Internet presented an enormous growth opportunity.
His extensive career includes working as a management consultant in McKinsey & Co.’s Los Angeles office and business development and civil engineering positions for the Bechtel Group. Chip holds undergraduate and graduate degrees in civil engineering from the University of Virginia and an MBA from Harvard Business School.
Greg Petrowski is the Senior Vice President/Secretary/Treasurer of GPW and Associates, Inc. (GPWA), an actuarial and consulting firm founded in 1998. GPWA purchased the Risk and Insurance Services Practice from Watson Wyatt on September 1, 1998. Mr. Petrowski joined Watson Wyatt in 1987. His professional career began with Peat, Marwick, Mitchell & Co. working in the audit department primarily on insurance company clients. He was subsequently employed by the American Security Insurance Group to work with producer owned reinsurance companies.
Petrowski has over 30 years of technical and practical experience in the PORC and captive industries and lists as his clients a significant number of major insurance companies, national banks and automobile dealers/dealer groups. He recently achieved the Associate in Captive Insurance designation from the International Center for Captive Insurance Education (ICCIE).
Jim Portell has been the Product Manager for D&P Holdings, Inc. d.b.a. Auto Trac System since October 2009. He has over 18 successful years of administrating automotive F & I products, including GAP, mechanical breakdown service contracts, tire & wheel and other ancillary products. Previously he worked as Vice President of Operations for a third party administrator that was awarded by Allstate Insurance/American Heritage GAP administrator of the year for three straight years.
He began his insurance career with American Family Insurance as a CSR and later worked for State Farm Insurance Company with similar duties. Then moved on to National Alliance Insurance Company (RV and auto insurance) as the Marketing & Sales Production Manager where he transformed this strictly direct mail company into point of sale agent in a retail environment and direct mail.
Al is the Senior Vice President of Sales for the automotive division. Sacko joined AMT Warranty in 2014 thru its acquisition of OwnerGUARD Corporation where he served as Vice President of Sales and Marketing responsible for agent and corporate account acquisition. He has over 30 years of experience with finance and risk based products in the automotive and consumer finance industries. Sacko’s prior experience also includes a 5 year tenure at Warrantech Automotive as Senior Vice President of Sales and Warrantech International as Director of Sales.
Prior to working with Vehicle Service Contracts at AUL, Scott Smith had a ten-year career as an Investment Manager in the 1990s before changing lanes and working as an Insurance Agent with State Farm in the mid-2000s. Smith joined AUL Corp. in 2007 and worked with the Claims department before being promoted to Service Support Manager in 2011. In 2016, he became AUL’s Operations Manager, where he shepherded the conversion to an all-digital underwriting process and implemented a comprehensive quality assurance program. His focus is on process improvement, employee development, and strategic planning. Smith earned his Master’s Degree in American History from Norwich University and is currently an MBA candidate at California Southern University.
Stan Starnes is the Chief Operating Officer for Nobilis Group, with 30 years of automotive experience, including RVP with a national product provider and 5 years as President of the Florida division of Southwest Dealer Services. After serving as Executive Vice President of a Texas-based dealer group, Starnes joined Dent Zone as EVP in 2008. As COO, Starnes is responsible for the planning and directing of all operational policies, objectives and initiatives, and has helped oversee the company’s expansion and subsequent rebranding from Dent Zone to Nobilis Group.
Michael Tuno, has spent many years in the dealer industry, as well as in the insurance and banking industries as they relate to the dealer industry. His experience includes all aspects of dealer business including: Sales, F&I, Compliance, Dealer Financing, Training, and Income Development. With many years of experience and his unique and well rounded financial and insurance background, Michael has discovered that every dealership has many missed opportunities to maximize cash flow and avoid the expensive fines and penalties of non-compliance.
Alexi Venneri is the co-founder and CEO of Digital Air Strike, the award-winning social media and digital engagement company. A pioneer in digital response, social marketing and online reputation management, Digital Air Strike’s mobile apps, software and managed service platform monitor, improve and manage consumer engagement for thousands of businesses in the United States and Canada including six of the largest automotive manufacturers.
Prior to co-founding the company, Alexi was President of Auto Media/Blue Flame 6 (part of The Van Tuyl Automotive Group which was purchased by Berkshire Hathaway), and VP of Marketing, PR & Investor Relations at Dealertrack (TRAK). Alexi was the 13th employee at Who’s Calling taking it from $200k to $70 million in just four years as Chief Marketing Officer. Alexi also served as the Director of Marketing for Major League Baseball’s Seattle Mariners. She is an accomplished public speaker and author of the best-selling book Balls! Six Rules for Winning the Business Game. She is currently working on her next book, due out this fall. In 2015, Automotive News named Alexi one of the Top 100 Leading Women in the North American Auto Industry for 2015.
Alexi has a B.A. in Marketing from the University of Calgary and is an accredited trainer at the University of Washington as well as The Pacific Institute. She supports numerous charitable organizations and works closely with ARME and the Beagle Freedom Project, nonprofit organizations that rescue and rehabilitate animals.
Matt Weinberg is the SVP of Consumer Experience at Drive Motors. With 20 years of leadership experience in the automotive industry, he has consulted for more than 100 dealer groups on internet sales processes and e-commerce and is a trusted advisor for Wards Auto Top 10 dealer groups, including Asbury, Group 1, Penske, Larry H. Miller, Flow, and Atlantic Auto Group.
Tara Williams joined Interstate Dealer Services in 2009 as Vice President and was elected Executive Vice President of Warranty Direct, the direct to consumer division of Interstate National Dealer Services in 2010. As an eCommerce leader, Warranty Direct provides high quality, competitively priced VSCs and select ancillary products to target customer segments including those with “out of factory warranty” vehicles or new vehicle purchasers seeking warranty coverage.
Jason has been with Warranty Solutions over 23 years and has over 30 years of experience in the automotive industry. Prior to joining Warranty Solutions, Jason worked as an ASE Certified Technician and Service Manager. In 1994 Jason joined Warranty Solutions as a Claims Adjuster. During his career, he has held various roles within Warranty Solutions. Currently he serves as the Vice President of Operations. Throughout his career, Jason has enjoyed the opportunity to build relationships with all of the Warranty Solutions agent partners and dealers across the country. His engaging management approach helps team members develop and achieve their goals. Outside of work, Jason enjoys spending time with his wife Vicki, their two kids (Macy and Jace), and two new puppies. They are highly involved in youth sports activities with Jason serving as a volunteer coach for his son’s football, baseball and basketball teams. On the rare occasion when there is any other free time, Jason tries to sneak in a few rounds of golf.
Ben Woods joined Allstate Dealer Services in June 2012. Over that time he has worked extensively on GAP ratemaking, reserving and forecasting. His primary focus over the past two years has been building predictive models that incorporate Allstate’s private passenger auto insurance claims data into its more than 15 years of GAP underwriting experience to derive deeper insights into the various drivers of GAP loss trends.
Woods received his Bachelor of Business Administration degree from Georgia Southern University in Statesboro, GA. He is an Associate of the Casualty Actuarial Society.